Privacy Policy

This policy explains what information Jim's IT Store collects, how we use it, and the choices you have — whether you shop as a guest or with an account.

Information We Collect

• Contact & shipping details — name, phone number, email, delivery address, and district, provided at checkout or registration
• Order details — items purchased, order value, payment method, and any delivery instructions you add in the order comment field
• Payment verification details — for bKash payments, the sender number and transaction ID you submit, used solely to confirm your payment. We never see or store your bKash PIN or account credentials.
• Account information — if you register, your name, email, and a securely hashed password

How We Use Your Information

• To process, ship, and provide support for your orders
• To verify bKash payments and prevent fraudulent orders
• To respond to your questions and warranty or return requests
• To send order updates via email or SMS where relevant

Guest Order History & Email Verification

If you check out as a guest, you can later view your full order history from the Track Order page by verifying your email with a one-time code. That code is sent only to the email address you provide and expires shortly after — we use it purely to confirm the order history belongs to you, not for any other purpose.

Who We Share Data With

We share only what's necessary to fulfill your order: your name, phone number, and address with our courier partner for delivery. We do not sell your personal information to third parties for marketing purposes.

Cookies & Local Storage

We use essential cookies and browser storage to keep you logged in, remember your cart, and recognize a guest session — these are required for the site to function and aren't used for third-party advertising tracking.

Data Retention

We keep order records for as long as needed for accounting, warranty support, and legal compliance. You can ask us to delete your account and associated personal data at any time, subject to records we're required to retain by law.

Your Rights

You can request access to, correction of, or deletion of your personal information at any time by contacting us at support@jimsitstore.com.

Security

Passwords are stored using industry-standard hashing, and we use secure connections to protect data in transit. No online system is completely risk-free, but we take reasonable steps to protect your information.

Changes to This Policy

We may update this policy as our services evolve. Material changes will be reflected on this page with an updated date.

Contact

Questions about your privacy or data? Reach us through our Contact page.