Contact Us

Have a question about an order, a product, or a warranty claim? We're happy to help — reach out through whichever channel is easiest for you and we'll get back to you personally, not through an automated queue.

Emailsupport@jimsitstore.com Phone01775-612225 Chat on WhatsApp+880 1775-612225 Subscribe on YouTube@jimccna

Support Hours

Our team responds to calls and WhatsApp messages every day, 9:00 AM – 9:00 PM (BST). Emails are typically answered within one business day.

Where We Deliver

Jim's IT Store is based in Dhaka, Bangladesh, and ships to every district nationwide. See our Shipping & Delivery page for delivery areas and charges, or use Track Order to check on an existing order.